FAQs

Yes! We offer professional pricing to licensed hair stylists. Click HERE Apply for Access to complete the
required info.

We use USPS Priority for ground 2-3 day shipping. We use FedEx for rush shipped orders. No shipments will be delivered on Saturdays or Sundays, as they are not considered business days. Our cutoff time for same-day shipping is Noon EST.

- In order to guarantee that your product(s) will be shipped the same day you will need to place your order BEFORE 12:00 pm MDT, Monday-Friday. We do not ship/deliver on Saturdays & Sundays

- We do not ship on weekends or holidays. Please plan accordingly so you can receive your package by the date you desire.

- Orders placed on Friday after 12:00 pm MST will be processed and shipped the following Monday (excluding holidays.)

- We offer 3 different shipping methods:
i) Ground (5-7 business days)
ii) Priority (2-3 business days)
iii) Overnight (overnight)

- 18 inch packages include: 4 wefts, 20” actual weft length (leaving 2” room to cut), 12” seam length, 18 grams/weft (22% more than standard hand tied wefts)

- 22 inch packages include: 3 wefts, 24” actual weft length (leaving 2” room to cut), 12” seam length, 22 grams/weft (32% more than standard hand tied wefts)

Hair Care Guide : Click Here

- Yes we do! We offer our education through our Hand Tied Manes brand!

- Check the education schedule by clicking here.

- Online education coming in 2023!

Nue Hair Co. 943 S Main Street NE Conyers, GA 3001 USA

If you are interested in being a Nue Hair Stockist Salon please contact us!

We love working with brands, stylists, and influencers that share our passion and brand
aesthetic! Email us at social@nuehair.co so we can get to know you!

- Subscribe to our newsletter to be the first to know about any discounts or giveaways that we have coming up!

- We do offer a lifetime 25% discount to all licensed stylists. Submit your info HERE to receive stylist pricing.

We are a company that loves community and loves supporting that community! Use the hashtags: #nuehair and #handtiedmanes and tag @nuehair.co @handtiedmanes for us to see your finished hair!

If you are located in our area of the country and would like to pick up your order instead of having it shipped you can request a pickup from our salon at check out.

Our hair stays in production to ensure there isn't too long of a wait in between restocks. If we don't have it in stock, it is in production. To be notified when your color becomes available, sign up for email notifications on the specific product page of the out of stock item that you are waiting on.

The ombre section goes approximately 4 inches down. Rooted section, about 2 inches.

To be an official recommendation on our site, we require that you take one of our Hand Tied Manes Education Courses. We know there are so many amazing stylists out there, but when recommending stylists to install our extensions, we want to be sure that you’re trained in the Nue Hair methods of installation and care.

Please note, with each batch of hair produced, there can be slight color variations from the outlined color swatch/number. We cannot guarantee perfect, exact color consistently within each set of extensions, as they are batch produced with varying elements. Although we do maintain a high-level of consistently, with an organic product, there can be variations that may affect overall tone. In varying batches, the quality of the hair is up to standards, however the tone can be slightly varied. If you find that the color is different than you expected and need to make a change, we are happy to accept return/exchanges of unopened products. Click Here to register for your return.